Frequently Asked Questions
Shipping & ReturnsÂ
Shipping Policy
Estimated delivery times
United Kingdom: 3-5 business days
Europe: 4-6 business days
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I'll do my best to meet these dispatch estimates, but can't guarantee them. Actual delivery time will depend on the delivery method you choose.
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Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Return & Exchange Policy
I gladly accept returns and cancellations
Contact me within: 7 days of delivery
Dispatch items back within: 14 days of delivery
Request a cancellation within: 5 hours of purchase
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I don't accept exchanges
But please contact me if you have any problems with your order.
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The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
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Custom or personalised orders
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Digital downloads
Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.